FAQ

Ordering Your Deckpad

How do I order a Deckpad for my boat?

The Deckpad process starts here, where you select your color, enter your boat information, and place your order. After an order is placed, we will reach out with instructions to scan your exact boat and upload the files to our design team, who will then shape a custom Deckpad to fit your hull and begin fabrication.

How do I scan my boat and upload the files?

After you place your order, we will reach out to you by email with a video showcasing easy specialized instructions for how to use your iPhone or iPad to scan your boat hull, as well as how to upload the resulting files to our secure design server.

Who do I contact if I need any help with the order or scan processes?

Our customer support team is available to help at any stage of the Deckpad process at crm@deckpad.com. If needed we will follow up with a call.

How much does Deckpad cost?

A standard Deckpad, in Blanca or Storm colors with a precision-fit design for most boats, is priced at $1395.

Further customization and/or larger boats can be quoted upon request by contacting crm@deckpad.com.

How long does Deckpad take to deliver?

After a Deckpad order is placed, it enters our custom design and fabrication processes. To ensure quality craftsmanship and fit, we estimate a 4-6 week lead time from receipt of scan files to delivery.

What comes in the box?

All Deckpad products are delivered with a manual pump (electric pump optional), patch kit, and carry bag. Additionally available for purchase are our Swim Kit and Shade Kit, which enable more versatility of uses for your Deckpad on the water.

What accessories do I need?

For use as an overhead sunshade off the T-Top, we offer the highly popular Shade Kit, which includes everything needed to mount Deckpad using a proprietary rod system and no upright supports to get in the way.

To maximize Deckpad's use overboard, we offer our Swim Kit, which includes custom SeaSucker attachment points and hardware to use Deckpad as an extended floating platform for your boat.

Using Your Deckpad

What if it gets a leak?

Deckpad dropstitch material is extremely patchable. Complications arise if it is punctured through the EVA foam, but it is still patchable. Each Deckpad comes with a patch kit.

How durable is it?

We are brutal with Deckpads in R&D and the result is their amazing durability. They are built from the same materials as an inflated SUP, and the rigid but flexible qualities inherent in an inflated structure make them perform extremely well in durability testing.

How long does it take to pump up?

Deckpads typically fully inflate after 3-4 minutes of pumping with a manual pump. Electric pumps inflate them in 60 seconds or less.

Can I tow it behind the boat?

This will void your warranty. Deckpads are not intended to tow behind anything.

How do I clean it?

Soap, water, and elbow grease. We like a blue scrubby and a slightly abrasive powdered cleaning agent for deep cleaning.

Can I paddle it like a paddleboard?

Deckpads will certainly float like a paddleboard, but you will go in circles without a fin. If you are interested in paddling or powering your Deckpad, be sure to tell your design consultant and we will install removable finboxes on the bottom.

Can it stay in the sun?

There are two concerns: UV and PSI.

If you pump up your Deckpad to the proper PSI in the morning when it is cool, as the day warms the PSI will increase and it is recommended that you keep an eye on this and bleed out some air as needed. We have a PSI gauge that you can use to monitor the pressure.

Deckpads are designed to be enjoyed in the Sun, but Ultraviolet Radiation will fade and shorten the life of your Deckpad over time. We recommend taking reasonable precautions to limit needless long term exposure. Ask us about a Cover for your Deckpad if you want to store it on your boat at the marina.

How many PSI is right?

We recommend about 5 PSI. Deckpads will get more rigid as the PSI increases, but at a trade-off to the shock absorption qualities. You will quickly get a “feel” for the right pressure, and the right pressure changes depending on the intended use. We recommend staying under 10PSI.

What does the warranty cover?

We offer an 18 month warranty that covers materials and workmanship. If a seam leaks, that’s covered. If you accidentally sink a fishing hook into it… that’s what the patch kit is for.

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START YOUR DECKPAD DESIGN

Frequently Asked Questions

Ordering Your Deckpad

Using Your Deckpad

1-800-813-6008

crm@deckpad.com